Outlet Team Lead

Goodwill of the Great Plains•Sioux City, IA

1d•$0 - $17•Onsite

About The Position

We are looking for an Outlet Team Leader to join our Outlet Team. In this position you will help oversee outlet operations in absence of management, helping with opening and closing the outlet and completing corresponding paperwork, correcting register errors and reporting employee issues to supervisory staff. This job may require strenuous activity.

Requirements

At least two years of prior retail sales experience, with opening/closing responsibilities preferred

Nice To Haves

High school graduate/GED preferred but not required

Responsibilities

Responsible for opening and/or closing procedures when opening and/or closing the store, ensuring the outlet is open during the posted hours of operations; safe, office, and other appropriate doors are locked upon leaving the building; paperwork is done accurately, etc.
May act as shift supervisor in the absence of outlet management
Oversee outlet operations in absence of manager and assistant manager and reports to them any issues that arise
Provides exceptional customer service to internal and external customers
First point of contact for customer complains in the absence of management
May be called upon to correct EBT errors
Train and evaluate outlet team members
Count down cash drawers
Drive forklift to fill store with product when needed
Move full salvage boxes/crates to warehouse as needed
Follow outlet procedures for sales floor cashiering, customer service, merchandise hanging, and upkeep.