About The Position

The Outlet Team Member’s primary responsibility is to drive sales and profit by supporting customer engagement and merchandising efficiency. The role provides outstanding, friendly, efficient, and helpful customer service, helping customers feel valued and serving their needs. It also supports store operations through pricing, merchandise handling, stock processing, stockroom organization, and floor recovery. The position requires prolonged standing and walking around the store or department. Duties may involve reaching, crouching, kneeling, stooping, color vision, climbing ladders, frequent use of computers and other technology, and frequently lifting or moving up to 50 pounds. The job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible schedule during retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods.
  • Ability to perform duties that may involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
  • Ability to frequently lift or move up to 50 pounds.
  • Ability to frequently use computers and other technology, including handheld electronic equipment.

Responsibilities

  • Provide friendly and genuine customer service on the selling floor, at checkout, and in the fitting room.
  • Perform point-of-sale transactions, including sales, returns, and payments, and count cash accurately and efficiently.
  • Help maintain a clean, neat, and easy-to-shop environment.
  • Assist team members in making items floor-ready, tagged, and ticketed.
  • Recover the selling floor by folding, straightening, and sizing merchandise to standard.
  • Protect company assets and adhere to operational procedures.
  • Support store operating efficiency through pricing, merchandise handling, stock processing, and stockroom organization.

Benefits

  • Day-1 medical, dental, and vision benefits for eligible colleagues.
  • Competitive pay.
  • Paid time off.
  • Flexible holiday time off and flexible scheduling.
  • Instant access to earned wages with PayActiv.
  • Enhanced benefits, including pet, home, and auto insurance.
  • 401(k) plan options.
  • Bonus earning opportunities.
  • Growth potential opportunities.
  • Employee discount at Bloomingdale’s and Macy’s stores.
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