Outlet Supervisor - Orchid Kitchen - Maryland
About The Position
The Outlet Supervisor plays a key leadership role in ensuring the smooth and efficient operation of the Café by overseeing daily activities, supporting staff performance, and upholding exceptional service standards. Your deep knowledge of menu offerings, preparation methods, and guest expectations helps create a welcoming and seamless dining experience that reflects the quality of the Live! brand. Through strong supervision, effective communication, and a commitment to operational excellence, you help cultivate a positive work environment while ensuring the Café delivers consistent, high‑quality service to every guest.
Requirements
- High School Diploma or GED equivalent is preferred.
- Three (3) years experience in restaurant supervision and/or management, purchasing, and inventory control.
- Must be able to comply with all state gaming regulations, which include obtaining a license, an Alcohol Beverage Control Card, and any other applicable health certifications.
- Ability to analyze and interpret operation results.
- Ability to solve complex problems.
- Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
- Flexible schedule.
- Accuracy in completing assigned duties in a timely manner in a sometimes disruptive environment.
- Ability to stand for long periods of times without sitting or leaning.
- Ability to climb stairs multiple times daily.
- Ability to reach upwards with your body and arms.
- Ability to effectively multi-task.
- Exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
Responsibilities
- Develop and assist in a supervisory capacity with the business plan and budget for the Café.
- Responsible for inventory control and ordering supplies, food, and drink necessary to operate the Café.
- Developing the career of servers, hosts, cashiers, and utility staff.
- Including training, interviewing for new hires, assisting with performance management inclusive of disciplinary counseling and conducting performance evaluations.
- Review staffing levels to maintain a budgeted level of employment.
- Delegate authority and assign duties as necessary.
- Review departmental status with the F&B Manager.
- Develop, implement, and supervise programs and processes to reduce and control loss time injuries.
- Meet with departmental directors and managers as necessary.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
