Outlet Store Team Member - Edmonton Impact Centre

Goodwill Industries of Alberta•Edmonton, AB

3d•Onsite

About The Position

Great Work. Great People. Great Place. GREAT Purpose. Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you! About Goodwill: Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of We Care and it Shows, we work together as One Amazing Team to Get Better and Better Everyday while we Make a Positive Impact in our community.

Requirements

High school diploma or equivalent.
Must be 15 years of age or older.
Must pass a criminal record check.
Must be eligible to work in Canada.
Must have sufficient verbal and written command of the English language
Exceptional customer service skills to interact with donors and members of the public.
Dependability and reliability is required.
As this position requires lifting, sorting and moving donations, candidates must be able to regularly lift in excess of 10 kilograms (22 pounds).
Basic mathematical and written English skills to maintain reports.
Must be responsible for own transportation to and from work, as well as to and from Goodwill training sessions

Nice To Haves

Previous customer service experience is an asset.

Responsibilities

Greeting members of the public throughout the store and providing information on store products.
Sincerely and genuinely thanking donors and customers for supporting Goodwill’s mission.
Placing donations in designated storage area for sorting.
Understanding and adhering to Goodwill Health and Safety policies, safe work practices and procedures.
Rotating stock and ensuring the store is presentable.
Checking the premises for items left overnight and bring them inside.
Unlocking the donor center and furniture store doors.
Educating customers about Goodwill’s mission.
Completing all paperwork as required.
Using appropriate equipment, personal protective equipment and tools and follow all safety guidelines for equipment and tools.
Performing all cleaning tasks as listed in prescribed site SOPs.