Outlet Server
Casino Rama Resort•Rama, ON
•Onsite
About The Position
Casino Rama is looking for experienced, customer-oriented, service professionals to join our Food & Beverage team in providing unique dining experiences to our customers. As an Outlet Server at Casino Rama you can expect to have a primary outlet, but also work based upon your service skill level in any of our other outlets as well as in banquets.
Requirements
- 1 year direct customer service experience in a fast paced environment, similar position preferred
- Ability to use P.O.S (Point of Sale) and tender own transactions with accuracy
- Previous experience and knowledge of wine service and beverage products
- Reliable and dependable work ethic
- Excellent verbal English communication skills
- Excellent time management skills; must have the ability to efficiently and calmly multi-task in a high volume, fast paced work environment
- Must be able to carry out essential duties that require frequent lifting of dishes, trays, cutlery & other related service products from 2-44 lbs.
- Must be able to withstand frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift, balance and extend in order to provide service
- Ability to walk and stand for prolonged periods (regular work shift 8 hours)
- Must have or be able to acquire Smart Serve certification
Nice To Haves
- French language skills (verbal and written) are an asset
Responsibilities
- Set tables and maintain proper table maintenance
- Take menu orders and serve food and beverage to guests
- Directly or indirectly provide for superior customer service; respond to customer’s inquires in a timely and professional manner; satisfy customer requests within established rules of etiquette
- Understand and adhere to restaurant specific standards of service
- Comply with Liquor License Act and adhere to all Casino Rama Policies and Procedures
- Maintain a professional appearance as per company grooming policy
- Maintain a high level of professionalism, positive demeanor and service etiquette at all times
- Work in cooperation with supervisor and other co-workers and promote excellent employee relations with co-workers
- Be responsible to self-tender and use a P.O.S. system depending on the outlet scheduled
- Perform other duties as required and based on the needs of the outlet to which assigned
Benefits
- Variety of shifts
- Opportunity for growth and development
- Accumulation of paid time off
- Excellent extended health and dental plan options
- Pension plan benefits
- Employee-driven recognition program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
