Outlet Server - HRC New York

Hard Rock Hotel & Casino Ottawa•New York, NY
•$2 - $25•Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries, operating 265 venues including Rock Shops®, Live Performance Venues, and Cafes. HRI also operates Hard Rock Digital, an online and retail sportsbook and internet gaming platform. The company boasts the world's largest collection of music memorabilia, with over 86,000 pieces displayed worldwide. Hard Rock Hotels has received recognition for outstanding guest satisfaction, ranking number one among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study for two consecutive years. HRI is also distinguished as the first privately-owned gaming company to be designated a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for two years running. The company has been acknowledged by Forbes as one of the Best Employers for Women, Diversity, and New Grads, and as a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. Additionally, Hard Rock Hotels & Casinos has consistently ranked highly in the Casino Gaming Executive Satisfaction Survey.

Requirements

  • Previous serving experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail.
  • Must be able to stand and walk for extended periods.
  • Must be able to lift and carry trays.
  • Food handler's permit or willingness to obtain one.

Nice To Haves

  • Experience with POS systems.
  • Knowledge of menu items and ingredients.

Responsibilities

  • Serve food and beverages to guests in a friendly and efficient manner.
  • Take accurate food and drink orders.
  • Ensure guest satisfaction by checking on them throughout their meal.
  • Handle guest inquiries and concerns professionally.
  • Maintain cleanliness and organization of the dining area.
  • Process payments accurately.

Benefits

  • Comprehensive benefits package
  • Health and well-being programs
  • Opportunities for future growth
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