Outlet Server

Hard Rock Hotel & Casino Ottawa • Atlanta, GA

5d

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description:  Taking guests’ orders .  Running food.  Handling cash & other forms of payment.  Making proficient sales transactions - using a point-of-sale system.  Properly checks I.D.s – for guests who appear to be under 30 years old.  Demonstrating responsible alcohol service.  Demonstrating impeccable product knowledge.  Suggestive selling - using proven techniques.  Answering questions - accurately and politely.  Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.  Maintaining a clean & organized station – including pre-bussing & table maintenance.  Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.  Demonstrating knowledge of all table/station numbers.  Directing guests to areas & restrooms.  Creating memorable experiences.  Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Requirements

• High School diploma or GED equivalent
• Follows all food safety & sanitation procedures
• In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card

Responsibilities

• Taking guests’ orders
• Running food
• Handling cash & other forms of payment
• Making proficient sales transactions - using a point-of-sale system
• Properly checks I.D.s – for guests who appear to be under 30 years old
• Demonstrating responsible alcohol service
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Answering questions - accurately and politely
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
• Maintaining a clean & organized station – including pre-bussing & table maintenance
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
• Demonstrating knowledge of all table/station numbers
• Directing guests to areas & restrooms
• Creating memorable experiences
• Entertaining guests to create “Raving Fans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees