Full-Time Outlet Operations Specialist (Tully)

GOODWILL OF SILICON VALLEY•San Jose, CA
•$18 - $18•Onsite

About The Position

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Requirements

  • Knowledge of basic arithmetic (addition and subtraction) required.
  • Ability to lift and carry up to 50 lbs regularly, and occasionally heavier items up to 75 lbs with assistance or material handling equipment.
  • Proficient in the English language preferred.
  • Operates material handling equipment such as forklifts, hand trucks, or pallet jacks to move, stack, or transport materials.
  • Inspect and maintain equipment regularly, reporting any malfunctions, damages, or safety concerns to supervisors.
  • Follow safety guidelines and protocols while operating equipment and ensure the use of personal protective equipment (PPE) when required.
  • Work pace is steady requiring lifting and/or carrying of up to 50 lbs consistently.
  • On a regular basis heavier item of up to 75 lbs will be lifted.
  • Heavy items will be moved either with assistance from another person or by using appropriate material handling equipment.
  • Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.
  • Mobility required walking up and down ramps and climbing in and out of trucks and walking on uneven ground.

Nice To Haves

  • Experience in material handling

Responsibilities

  • Receive, move, and place carts, containers, and barrels containing donations, trash, and As-Is items in designated processing areas.
  • Weigh and track items where applicable.
  • Sort all incoming donations and provide receipts to donors upon request.
  • Unload trailers and transport products to the appropriate departments.
  • Load trailers and trucks with products for shipping.
  • Place appropriate storage labels on containers and boxes.
  • Track production output and monitor product levels throughout the day.
  • Sort incoming and outgoing merchandise into proper receptacles for sale floor placement or return to the warehouse.
  • Maintain positive relations with customers and employees.
  • Report any issues or complaints promptly to the store manager.
  • Assist with inventory management, display, merchandising, and the placement of stock on the sales floor.
  • Perform stock rotation tasks and support the maintenance of the store’s appearance by picking/arranging merchandise and completing housekeeping tasks, including restrooms.
  • Familiarize yourself with proper handling techniques and equipment for safe product handling.
  • Follow company policies and procedures to ensure safety.
  • Stay aware of potential hazards (e.g., damage, theft, safety issues) and report concerns immediately to the store manager.
  • Stock designated departments for processing or sales and handle residual product removal for transport to the compactor or other departments.
  • Assist with setting up and breaking down the sales floor, including moving products, trash boxes, and handling furniture.
  • Receive donations from the public.
  • When working on the recycle line, extract recyclable materials from the conveyor, remove full boxes, or operate the “tipper” to feed materials onto the line.
  • Work with clients assigned for vocational services, as requested.
  • Perform other related duties as requested by the supervisor.
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