Outlet Manager

Omni Hotels & Resorts•Corpus Christi, TX

9d•Onsite

About The Position

The Food & Beverage Outlets Manager will ensure prompt, courteous service in our various Food and Beverage Outlets including our Bar and Restaurant, Coffee Shop, In Room Dining and the Pool. They will provide proper training and supervision of all personnel including supervisors and hourly associates in Omni Food and Beverage standards and company policies and procedures. They will ensure the overall success of the outlets through guest satisfaction surveys and utilizing financial controls.

Requirements

Previous restaurant experience preferred.
Flexible schedule including evenings, weekends, and holidays.
Must have current TABC/Food Handlers Certifications.
Must be able to lift, pull, push 50lbs+.
Must be able to walk, stand up to 8+ hours shift.

Nice To Haves

Bachelor’s Degree or equivalent preferred.

Responsibilities

Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift.
Assist in overall supervision of the department as outlined in manager's job description.
Check staff punctuality.
Complete environmental checklist for dining room.
Spot check liquor pars.
Order daily supplies.
Hold pre-meal meetings.
Follow up on established training steps.
Handle guest comments and complaints.
Ensure guest satisfaction.
Stay on the floor during peak hours.
Communicate with guests and receive feedback.
Observe, teach, and correct staff's service.
Monitor each guest’s experience.
Examine food preparation.
Examine beverage presentation.
Handle any guest complaint.
Maintain condition of dining room.
Assist manager in scheduling, forecasting weekly, forecasting monthly, and completing weekly payroll.
Participate in interviewing new employees.
Prepare maintenance requests and follow-up.
Complete other assigned duties.
Monitor food and liquor requisitions.
Monitor food waste.
Monitor labor and payroll costs.
Check bar controls, shot glass use, red lining, bottles totally empty.
Must be familiar with and adhere to all liquor liability laws.
Must know emergency procedures (including CPR) and work to prevent accidents.
Perform any and all other duties assigned and/or required by management.