Outlet Host/Hostess - Council Oak Fish (Seasonal)
About The Position
The host/hostess is responsible for welcoming and greeting guests at the restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience. Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits. If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!
Requirements
- High school diploma or equivalent with a minimum of 6 months experience in high-volume food service or customer service preferred, or the equivalent combination of education and/or experience.
- Ability to deliver at a service level that creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and an outgoing personality while being able to project a professional appearance.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Greets guests at the entrance to the restaurant in a positive manner.
- Obtains basic information from guests, such as name, number in the party, and seating preferences.
- Ushers’ guests to sit location at a place that is comfortable to the guests.
- Promotes positive guest/employee relations.
- Answers the podium phone.
- Other assignments as directed.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
