Outlet Host/Hostess - Steakhouse

Hard Rock Hotel & Casino OttawaHollywood, FL
Onsite

About The Position

Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures. Greets guest at entrance to restaurant in a positive manner. Obtains basic information from guest such as name, number in party, and seating preferences. Ushers guests to seat location at a pace that is comfortable to the guests. Enters guest checks in the computer system, applies monies received and makes accurate change. Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities. May enter individual menu items into the computer system depending on outlet assigned. Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons. Maintains current knowledge of rules, regulations, policies and procedures including precheck and cashiering procedures. Perform other duties as assigned.

Requirements

  • High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities

Responsibilities

  • Serves, welcomes and greets guests at restaurant
  • Obtains information from guests
  • Ushers guests to seats
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures
  • Greets guest at entrance to restaurant in a positive manner
  • Obtains basic information from guest such as name, number in party, and seating preferences
  • Ushers guests to seat location at a pace that is comfortable to the guests
  • Enters guest checks in the computer system, applies monies received and makes accurate change
  • Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities
  • May enter individual menu items into the computer system depending on outlet assigned
  • Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons
  • Maintains current knowledge of rules, regulations, policies and procedures including precheck and cashiering procedures
  • Perform other duties as assigned

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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