Outlet Host/Hostess - Fresh Harvest Market
Hard Rock Hotel & Casino Ottawa•Tampa, FL
•Onsite
About The Position
The Host(ess) is responsible for serving, welcoming, and greeting guests at the restaurant, obtaining information from guests, and ushering guests to seats, ensuring a positive guest experience. This role is part of the Front of House team and will involve interacting with guests to create a memorable entertainment experience. The company offers a comprehensive benefits package to its team members.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Candidates must obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.
Responsibilities
- Greets guest at entrance to restaurant in a positive manner.
- Obtains basic information from guest such as name, number in party, and seating preferences.
- Ushers guests to seat location at a pace that is comfortable to the guests.
- Promotes positive guest/employee relations.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Other assignments as directed.
Benefits
- Comprehensive benefits package
- Health and well-being support for team members and their families
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
