Outlet Attendant

El Dorado Furniture•Miami, FL

1d•Onsite

About The Position

The Outlet Attendant is responsible for greeting and assisting customers in the showroom, managing merchandise loading and unloading, operating forklifts, assembling and disassembling products, and maintaining a clean and organized showroom and warehouse environment. This role also involves ensuring all merchandise is accurately priced and presented, assisting with inventory audits, and maintaining store exterior cleanliness. The attendant must also stay informed about promotions and escalate customer inquiries when necessary, with potential travel to other stores. El Dorado Furniture is an equal-opportunity employer committed to inclusion and diversity, taking affirmative action to ensure equal opportunity for all applicants. They participate in the E-Verify program and are committed to providing reasonable accommodation to applicants with disabilities. El Dorado Furniture is also a drug-free workplace.

Requirements

Professional
Self-motivated
Strong organizational and time-management skills
Team-oriented but able to work independently
Resilient, with the ability to handle rejection and remain positive
Strong Communication skills
Customer Service oriented
Ability to engage with customers and establish trust
Comfortable using POS systems
High School graduate or GED

Nice To Haves

Forklift License preferred

Responsibilities

Greet and assist customers in the showroom
Load and unload merchandise into the IST truck
Receive incoming Po’s
Operate forklifts and use the racking system safely and efficiently
Assemble and disassemble products as needed
Pack up furniture and accessories leaving the showroom
Verify all merchandise leaving the store for accuracy and completeness
Safely load merchandise into customers’ vehicles
Maintain a safe, clean, and organized showroom environment
Perform housekeeping duties, including cleaning restrooms, lounge, and public areas
Make sure all merchandise with Audio is on and playing music
Ensure all items have a price tag
Maintain the warehouse clean and organized
Responsible for maintaining the mirrors and frame walls in the showroom
Arrange, restock, and replace showroom merchandise
Maintain the rug rack
Report any damaged furniture and accessories in the showroom
Responsible for reporting change of location (COL) of all furniture and accessories
Responsible for the daily tune up of assigned areas this includes maintaining the presentation of the furniture in good condition, example: beds made, the pillows of the living sets organized. Accessories organized, etc.
Adjust the lighting to best suit the merchandise
Assist with Inventory audits when necessary
Maintain cleanliness of the store exterior
Assist with the touch up of furniture, floors and walls when necessary
Stay informed about current and ongoing promotions
Escalate customer inquiries to the appropriate team member when resolution is not possible independently
Travel to other stores due to business needs when necessary