Outdoors Guest Service Attendant (Hopewell)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team as Outdoors Guest Service Attendants. This full-time role offers a fast-paced and exciting environment where you can grow your career. With over 30 locations, we aim to place you at a site conveniently close to your home. We offer competitive pay, flexible schedules, and significant growth opportunities, as we promote from within. If you enjoy working outdoors in various weather conditions and providing exceptional customer experiences, this career is for you.
Requirements
- Must be at least 16 years of age.
- Must have reliable transportation.
- Must be able to lift 50lbs.
- Must have exceptional customer service skills.
- Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
- This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.
Nice To Haves
- Bring a positive attitude to work daily.
Responsibilities
- Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
- Actively promote and sell memberships to new and existing customers.
- Navigate through iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app for a better car care experience.
- Maintain a neat appearance and clean hygiene while wearing the professional uniform.
- Work effectively with a team and learn about the car wash industry daily.
- Show up to work on time and ready to provide a fantastic customer experience.
- Work under all weather conditions, including extreme heat/cold, rain, etc.
Benefits
- Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
- Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
- Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
- Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 when we hire your referrals.
- Learning & Development Resources: Ongoing Training & Development; Become a Leader!
- Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
- Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
- Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.
- Educational Support: For college students, we offer College Tuition Assistance.
- Financial Wellness: 401K with up to 3% company match
- Paid Time Off (PTO): Life happens; use after you accrue!
- Free Employee Assistance Program
- Free Life Insurance Coverage ($10k)
- Free Uniform Shirts
- Free Ultimate Car Wash
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
