Outdoors Guest Service Attendant (Kilmarnock)

Flagstop Car WashKilmarnock, VA
Onsite

About The Position

Join Flagstop, a recognized Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This full-time role involves working outdoors in various weather conditions and offers opportunities for growth within the company. We have over 30 locations and strive to place you at one closest to your home.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • Must have availability to work on Saturdays and Sundays.
  • Must be able to work weekends.

Nice To Haves

  • Tech skills to navigate iPads and Kiosks.

Responsibilities

  • Provide exceptional customer service with a positive, bubbly, friendly, and outgoing attitude.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene while wearing the professional uniform.
  • Utilize iPads and Kiosks to assist customers with their accounts.
  • Work effectively with a team and learn about the car wash industry daily.
  • Arrive at work on time and ready to provide a fantastic customer experience.
  • Encourage customers to download and use the company app for a better car care experience.

Benefits

  • Competitive Pay starting at $15/hour, with average hourly pay of $17.50/hour including bonuses and commissions.
  • Potential for higher earnings with no cap on commissions/bonuses.
  • Flexible Schedules (morning, afternoon, and evening shifts available).
  • Growth Opportunities (promotion from within).
  • Outdoor work environment.
  • Convenient work locations (over 30 locations).
  • Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program: Earn up to $300 for referrals.
  • Learning & Development Resources: Ongoing Training & Development.
  • Technology & Tools: User-friendly app for self-service processes.
  • Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
  • Social Responsibility: Volunteer Opportunities with local partnerships.
  • Transportation Resources: Information through the GRTC RideFinders Program, carpooling, or ridesharing options.
  • Educational Support: College Tuition Assistance for college students.
  • Financial Wellness: 401K with up to 3% company match.
  • Paid Time Off (PTO) after accrual.
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.
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