Outdoors Guest Service Attendant (Rivers Bend)

Flagstop Car WashChester, VA
Onsite

About The Position

Join Flagstop — a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant role to provide exceptional customer experiences at our locations. This position offers a dynamic work environment with opportunities for growth and rewards, including competitive pay, flexible scheduling, and comprehensive benefits. If you enjoy working outdoors and have a passion for customer service, this is the perfect opportunity for you.

Requirements

  • Meet the minimum age requirement of 16 years or older.
  • Maintain reliable transportation.
  • Ability to lift up to 50 lbs.
  • Ability to stand or walk continuously for the duration of an 8-hour shift.
  • Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
  • Ability to thrive in a loud, fast-paced environment.
  • Deliver exceptional customer service.
  • Operate iPads/kiosks.
  • Actively promote and sell Unlimited Wash Club memberships.
  • Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

  • Positive attitude.
  • Bubbly, friendly, outgoing personality.
  • Tech skills to navigate iPads and Kiosks.
  • Enjoy working with a team and learning new things.

Responsibilities

  • Provide exceptional customer service to guests.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and clean hygiene with the professional uniform.
  • Use technology (iPads and Kiosks) to assist customers with their accounts.
  • Work effectively as part of a team.
  • Encourage customers to download and use the company app.
  • Ensure timely arrival for all shifts.

Benefits

  • Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
  • Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program: Earn up to $300 when we hire your referrals.
  • Learning & Development Resources: Ongoing Training & Development.
  • User-friendly app for self-service processes.
  • Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
  • Volunteer Opportunities with local partnerships.
  • Transportation Resources through the GRTC RideFinders Program.
  • Carpooling or Ridesharing Options.
  • College Tuition Assistance for college students.
  • 401K with up to 3% company match.
  • Paid Time Off (PTO).
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.
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