Outcomes Manager - PT - Marlton (BSN or LSW/MSW Required)

Virtua Health•Evesham Township, NJ

41d•$79,719 - $123,934•Onsite

About The Position

Virtua Health is seeking an Outcomes Manager to join their team in Marlton. This part-time, on-site role focuses on coordinating patient care to enhance quality and cost-effectiveness, acting as a resource and patient advocate for a safe transition across the continuum. The position involves partnering with physicians and multidisciplinary teams to manage patient needs, monitor length of stay, and promote efficient resource utilization. The Outcomes Manager will serve as a clinical expert, maintain knowledge of clinical practice guidelines, and facilitate seamless continuity of care. They will also be responsible for problem resolution, patient/family communication, identifying and resolving factors impeding patient progression, and referring appropriate cases for Social Work intervention. Additionally, the role requires accurate documentation in EMR and case management systems, accountability for job-specific goals and metrics, participation in organizational improvement activities, and understanding/application of federal and state requirements.

Requirements

Minimum 3 years clinical nursing (RN) experience or Social Work
Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting
Understanding of Medicare, Medicaid, managed care and discharge planning.
Excellent verbal and written communication skills
Problem solving skills
Critical thinking skills
Conflict resolution skills

Nice To Haves

3-5 years preferred experience in Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting

Responsibilities

Completes appropriate assessments and plans effectively to meet patient needs.
Monitors the length of stay and promotes efficient utilization of resources.
Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines.
Engages the physician and builds seamless continuity of care, serving as the physician's single consistent resource.
Identifies factors impeding patient progression, resolves, escalates, and documents as appropriate.
Refers appropriate cases for Social Work intervention.
Provides appropriate and complete documentation of individual plan of care in EMR and case management documentation system.
Is accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
Understands and applies applicable federal and state requirements.
Identifies and reports compliance issues as appropriate.