Outcomes Manager - Per Diem (BSN or LSW/MSW)

Virtua Memorial Hospital•Pennsauken, NJ

16d•Onsite

About The Position

Responsible for partnering with physicians and the multidisciplinary team to coordinate patient care, with the objectives of enhancing quality and providing cost-effective care. Acts as a resource and patient advocate to facilitate safe transitions across the continuum of care. The role is based on-site and is classified as per diem, part-time, with first-shift hours. The position supports all five hospital campuses: Voorhees, Marlton, Camden, Willingboro, and Mt. Holly. Candidates must be available weekdays and weekends from 8:30 a.m. to 5:00 p.m. and work two special days per year. Special days include Easter, Mother’s Day, Father’s Day, Halloween, and the day before or after a major holiday (New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas). The hourly rate is $38.33–$59.58 and may vary based on experience, internal equity, and market alignment.

Requirements

Minimum of 3 years of clinical nursing (RN) experience or Social Work experience.
At least 1 year of case management or other interdisciplinary experience, including homecare coordination in an acute care setting.
Understanding of Medicare, Medicaid, managed care, and discharge planning.
Excellent verbal and written communication skills.
Problem-solving, critical-thinking, and conflict-resolution skills.
RN or master’s-prepared Social Worker.
RN or LSW required; LCSW considered.

Nice To Haves

Three to five years of case management or other interdisciplinary experience is preferred.

Responsibilities

Complete appropriate assessments and plans to meet patient needs.
Monitor length of stay and promote efficient use of resources.
Act as a clinical expert and maintain ongoing knowledge of clinical practice guidelines.
Engage physicians, support seamless continuity of care, and serve as the physicians’ consistent resource.
Resolve problems and communicate with patients and families.
Identify factors impeding patient progression; resolve, escalate, and document issues as appropriate.
Refer appropriate cases for Social Work intervention.
Maintain appropriate and complete documentation of individual care plans in the EMR and case management documentation system.
Meet job-specific goals, objectives, and dashboard measures.
Participate in organizational improvement activities, including patient satisfaction initiatives, the Six Sigma committee, department and/or divisional teams, and community activities.
Understand and apply applicable federal and state requirements and identify and report compliance issues as appropriate.
Support coverage across all five hospital campuses and meet the stated weekday, weekend, and special-day availability requirements.