Outbound Warehouse Supervisor

Bunzl Distribution NA • Walnut, CA

2d • $70,304 - $78,000 • Onsite

About The Position

The Outbound Supervisor at Bunzl Safety-City of Industry is responsible for leading the day-to-day execution of outbound warehouse operations, ensuring that picking, packing, manifesting, validating, staging, and shipping activities are completed safely, accurately, efficiently, and in alignment with business-specific Service Level Agreements. This role provides hands-on supervision to hourly warehouse team members, monitors daily performance, supports workload planning, and reinforces standard work across outbound functions. Partners closely with the Outbound Manager and cross-functional teams to support customer requirements, improve workflow, resolve operational issues, and maintain a culture of safety, accountability, urgency, and continuous improvement.

Requirements

• High school diploma or GED required.
• 3+ years of warehouse, distribution, or related operations experience required; prior supervisory or team lead experience preferred.
• Outbound warehouse experience preferred, including picking, packing, shipping, manifesting, loading, order validation, and customer compliance processes.
• Warehouse Management System experience preferred.
• Ability to lead, coach, and hold associates accountable in a fast-paced distribution environment.
• Strong verbal and written communication skills, with the ability to communicate clearly and professionally across all levels of the organization.
• Strong problem-solving skills with the ability to identify issues, escalate appropriately, and support corrective action.
• Ability to use data, system reports, and daily performance indicators to monitor workflow and support operational decisions.
• Proficient computer skills, including Microsoft Excel, Word, and Outlook.
• Organized, detail-oriented, and able to multi-task and prioritize competing operational needs.
• Positive attitude with a willingness to contribute to a safe, respectful, and productive work environment.
• High sense of urgency, accountability, and follow-through.
• Must be able to lift and/or move up to 55 lbs. at times, with or without reasonable accommodations.

Nice To Haves

• prior supervisory or team lead experience
• Outbound warehouse experience preferred, including picking, packing, shipping, manifesting, loading, order validation, and customer compliance processes.
• Warehouse Management System experience preferred.

Responsibilities

• Supervise daily outbound processes including picking, packing, manifesting, validating deliveries, staging, loading, and shipping, ensuring accuracy and efficiency.
• Supervise and direct outbound associates across assigned work areas, ensuring labor is properly aligned to daily volume, priority orders, business-specific requirements, and service level expectations.
• Manage outbound processes such as waving, allocation, order flow, shipment validation, and compliance with customer-specific requirements.
• Monitor and analyze key performance indicators (KPIs) including productivity, accuracy, backlog, labor utilization, and SLA performance; escalate issues and recommend corrective actions.
• Utilize Warehouse Management System (WLM) tools and reporting to track workflow, identify bottlenecks, and ensure process compliance
• Ensure adherence to standard operating procedures, safety standard, routing requirements, and company policies across all outbound activities.
• Communicate effectively with management and cross-functional teams to resolve issues and maintain operational continuity.
• Train, coach, and develop the outbound team, including cross-training, performance management, and fostering a culture of accountability and continuous improvement.
• Maintain accountability for time and attendance, payroll accuracy, monthly one-on-one meetings, and annual LEAP reviews.
• Support operational performance and safety by assisting during high-volume periods including safely handling bins weighing approximately 55 lbs., addressing workflow disruptions, conducting root-cause analysis for issues, and maintaining a safe, compliant work environment.
• Foster a culture of safety, accountability, urgency, and continuous improvement, ensuring compliance with all safety standards and company policies.

Benefits

• Access to a portion of your earned wages before payday
• Convenient pay card option - no bank account required
• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED