Outbound Supervisor

Live Comfortably LLC•Fayetteville, NC

4d•Onsite

About The Position

Responsible for overseeing and directing the activities and personnel of the B2B Labeling and Ecommerce Pick and Pack Operations for the shift. Help direct, support and coordinate all Outbound operations, making key decisions regarding the replenishment, picking and shipping of B2B customer orders.

Requirements

Minimum of 5 years of supervisory experience in a warehouse or distribution center environment
Prior experience utilizing WMS and ERP systems (Manhattan and NetSuite preferred)
Computer applications using MS office with a strong focus on MS Excel (especially Pivot tables and V Lookups)
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations
Excellent supervisory skills
Excellent customer service skills
Excellent analytical and mathematical skills
Must be able to work in varying facility conditions

Nice To Haves

Bilingual a plus
Bachelor's Degree with focus on Supply Chain or Logistics (preferred)
Experience and a working knowledge of tracking Safety, Quality, Delivery, and Cost (SQDC) Metrics preferred

Responsibilities

Hands on approach with a focus on day-to-day operations and the leadership of all shift associates including Team Leads
Coordinate efforts between Storage/ Replenishment, Labeling and E-commerce staff, and the entire Warehouse Team to ensure all orders are selected and shipped on time every time.
Instill accountability and responsibility amongst the Team Leads and Associates
Manage all payroll tracking for hourly associates
Develop and implement operational work schedules and assignments to ensure effective and efficient operations
Align with Management on headcount constraints and any assistance needed to achieve goals while balancing KPI’s
Align with Maintenance on equipment or safety issues
Align with Management for all strategy updates based on business needs
Track Associate productivity and coach underperformers.
Coach and train all Associates while maintaining a training log for work instructions
Lead by example with a result driven focus
Maintain 5S (Sort, Set in Order, Shine, Standardize, and Sustain) Standards
Make recommendations to the Operations Managers on programs to improve warehouse operations
Complete employee performance reviews as requested
Comply with company safety policies and procedures
Other projects as assigned by Manager