Outbound Specialist

Makers Pride•McComb, OH

2d•Onsite

About The Position

Manages customer shipment orders against the finished good production schedule and available inventory. Uses the system MRP and shipment forecast tools to manage execution of filling orders. Works with finance on validation of invoicing inventory allocated to shipment orders once shipments are released from the facility, as needed. Participates in the daily scheduling meeting to understand schedule changes to production and the impact to meeting customer shipment attainment. Coordinates with freight companies and dispatch to make outbound appointments based on location shipment capacity and shipping hours. Closely monitors dock availability, working with OB planner to ensure finished goods are delivered in accordance with shipment order date. Communicates any issues and escalates date conflicts with necessary business partners. Runs inventory status reports to monitor finished good inventory availability. Manages and communicates poor carrier performance and provides scorecards to business partners as needed. Monitors inventory to ensure shipments are executed based on the days of supply agreed upon with customers.

Requirements

One or more years of related experience and/or training, or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient with Excel and the total MS Suite.
Have a sense of urgency with work and the ability to prioritize work.
Adaptability to change.
Collaboration and team approach is a must have.

Nice To Haves

Bachelor's degree (B. A.) from a four-year college or university is preferred, not required.
Knowledge of distribution or manufacturing is beneficial.
Experience with SAP and working in customer portals is a plus.
Customer service experience will be helpful in this position.

Responsibilities

Manage customer shipment orders against the finished good production schedule and available inventory.
Use system MRP and shipment forecast tools to manage execution of filling orders.
Work with finance on validation of invoicing inventory allocated to shipment orders.
Participate in daily scheduling meetings to understand schedule changes and their impact on customer shipment attainment.
Coordinate with freight companies and dispatch to make outbound appointments based on location shipment capacity and shipping hours.
Monitor dock availability to ensure finished goods are delivered according to shipment order dates.
Communicate issues and escalate date conflicts with necessary business partners.
Run inventory status reports to monitor finished good inventory availability.
Manage and communicate poor carrier performance and provide scorecards.
Monitor inventory to ensure shipments are executed based on agreed-upon days of supply.