US Virtual - Outbound Sales Associate

VXI Global Solutions • Montgomery, AL

4d • Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Uncapped weekly bonuses on sales performance. Average hourly rates w/bonus factored in is $14- $20 an hour. Top performers earn up to $20/ hour with bonus. We are looking to hire a talented Outbound Sales Associate – Work from home - to join our passionate team at VXI Global Solutions. If you love talking to people, are revved up by a bit of friendly competition and are passionate about sales, then this job is for you. At VXI Global Solutions, we believe in hard work, a fun environment, and the creativity and innovation that only comes about when skilled people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire. Do you bring tremendous energy and a great attitude to your everyday interactions with others? Are you passionate about sales? As an Outbound Sales Associate, you will build rapport with customers, ask probing questions to uncover their product needs and offer premium, end-to-end services for our client’s customers via telephone. Our Sales Associates are confident in providing top products and services to win back customers that have previously cancelled their service. The target is to ensure that all customers receive the best possible service available while maintaining high customer satisfaction.

Requirements

• High School diploma or GED required
• 6 months of call center experience
• One-year Outbound Sales background (or equivalent sales background with incentive/quota-based experience) required
• Driven and self-motivated
• Understanding of streaming movies and TV shows on the internet
• Ability to navigate multiple screens/programs and multi-task
• Impeccable communication skills
• Working knowledge of personal computers, including Microsoft Office Suite, as well as the ability to navigate multiple applications
• Ability to adapt to new technology
• Ability to type 25 wpm with 95%+ accuracy
• Willingness and ability to appear on live video with co-workers in a distraction free dedicated space
• Internet access provided by a cable or fiber provider
• The minimum upload speed of 5 Mbps
• Minimum download speed of 10 Mbps
• Availability of an Ethernet connection to the internet source is required
• A secure dedicated office space where monitors are not seen by anyone outside of VXI
• An environment free from noise where conversations with customers cannot be overheard

Responsibilities

• Initiate outbound calls through our automatic dialer, providing product information and premium services to previous customers to win them back and establish a new TV service.
• Meet or exceed Key Performance Indicators and Guidelines in addition to VXI Policies and Procedures.
• Maintain an acceptable level of performance week over week, month over month.

Benefits

• $14/ hour + unlimited earning potential up to $20 per sale and additional incentives
• Full-Time, 40-hour/week schedule
• 100% paid training
• Optional medical, dental, vision, and life insurance available. Effective after the first full calendar month of work completion if elected.
• We have an amazing referral program where you will earn $20 on every check for each person you refer that is hired. You and your referral will both earn $20 on every paycheck for the entire time you both remain active with us! There is no cap for referral payouts!
• Discounted cell phone plan through T-Mobile that is $25 a month for unlimited talk, text and data. You can sign up for up to 5 lines @ $25 each so your whole family can enjoy them.
• Opportunities for advancement and professional development
• Personal benefits of 100% working from home, including saving time, money, and the environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED