OTR Technician STM 653
About The Position
Southern Tire Mart is seeking an OTR Technician to join their team. This role involves responding to roadside and on-site service calls using a fully equipped service truck. The technician will be responsible for mounting, dismounting, balancing, and repairing all types of tires, including passenger, light truck, commercial truck, and industrial. The position also includes diagnosing and repairing tire-related issues, performing light mechanical repairs, inspecting tires and wheels, conducting fleet inspections, and operating tire pressure monitoring systems. Maintaining the service truck and equipment, adhering to safety regulations, and providing excellent customer service are key aspects of this role. Additionally, the technician may assist with warehouse or shop duties when not on service calls.
Requirements
- Must be at least 18 years of age.
- Must pass a pre-employment drug screen.
- Valid driver’s license with an acceptable driving record.
- Ability to lift and move tires weighing 30–250 lbs., with or without mechanical assistance.
- Capable of working independently in various weather and road conditions.
- Strong problem-solving and customer service skills.
Nice To Haves
- CDL preferred but not required.
- Experience with heavy-duty/commercial tires preferred, but not required.
Responsibilities
- Respond to roadside and on-site service calls using a fully equipped service truck.
- Mount, dismount, balance, and repair all types of tires, including passenger, light truck, commercial truck, and industrial.
- Diagnose and repair tire-related issues and perform light mechanical repairs as needed.
- Inspect tires and wheels for wear, damage, and proper inflation.
- Perform fleet inspections and preventative maintenance checks when required.
- Operate tire pressure monitoring systems (TPMS) and other diagnostic tools.
- Maintain the service truck, tools, and equipment in safe operating condition.
- Follow DOT regulations, company safety policies, and traffic laws at all times.
- Provide exceptional customer service, including clear communication of service details and timelines.
- Assist with warehouse or shop duties when not on service calls.
Benefits
- 401(k) with Company Match
- Health Insurance
- Dental, Vision, and Life Insurance
- Paid On-the-Job Training
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
