Osthoff Leadership Program

The Osthoff Resort•Elkhart Lake, WI
•Onsite

About The Position

The Osthoff Resort & Spa is seeking candidates for its Osthoff Leadership Program. This program offers a structured rotational experience where participants will work alongside experienced leaders, contribute to daily operations, and gain a comprehensive understanding of how a full-service resort operates. The program provides hands-on exposure to key departments to build knowledge and identify the best long-term fit for both the participant and the resort. The program aims to develop future resort leaders in hospitality operations and guest experience, and to build cross-departmental knowledge to improve collaboration and operational decision-making.

Requirements

  • High School Diploma
  • Must be flexible and willing to work a variety of shifts, including evenings, weekends, and holidays
  • Strong interest in building a career in hospitality operations
  • Positive attitude and willingness to learn
  • Strong communication and interpersonal skills
  • Ability to work well in a fast-paced team environment
  • Ability to take direction, accept feedback, and take on new challenges

Nice To Haves

  • Previous hospitality, restaurant, customer service, or leadership experience preferred

Responsibilities

  • Learn core workflows, service standards, and the “why” behind each department’s priorities.
  • Support real work (not observation-only), contributing to team outcomes.
  • Complete rotation deliverables that demonstrate learning and value.
  • Identify operational challenges and opportunities for improvement.
  • Maintain professionalism, confidentiality, and a guest-first mindset.

Benefits

  • medical, dental, and vision insurance
  • disability/life insurance
  • 401k plus company match
  • paid vacation/PTO
  • resort-wide discounts
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