OSS Service Assurance Solution Architect

Infosys

2d

About The Position

The Infosys Engineering unit focuses on product-centric value delivery through innovative engineering solutions, using a data-first approach to engineering and value-stream management. It applies AI, machine learning, and predictive analytics to improve delivery processes, accelerate time to market, and support continuous improvement.

In the Architecture Consultant 3 role, the architect gathers client input through workshops and interviews, documents functional and non-functional requirements, and reviews and develops scalable, reliable, maintainable solution architectures. The role assesses technologies, tools, and platforms; plans integrations across systems; resolves technical challenges throughout build, deployment, and support; and advises development teams and clients. The architect also identifies system risks, monitors performance, recommends optimizations, maintains a comprehensive knowledge base, and contributes architectural insights to proposals and RFPs.

The role calls for aligning technical solutions with business goals and market trends, supporting smooth project execution and transitions, building productive client and internal relationships, and mentoring others while fostering knowledge sharing. The position may require relocation and/or travel to the work or project location. Infosys does not provide immigration sponsorship for this role; applicants must be authorized to work in the United States for any employer without employer-based visa sponsorship.

Requirements

• Telecom OSS/BSS experience or expertise.
• Network Service Assurance experience or expertise.
• Solution Architecture experience or expertise.
• Java Architecture experience or expertise.
• Microservices experience or expertise.
• API Architecture experience or expertise.
• React JS experience or expertise.
• Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
• Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

• Integration Architecture.
• Telecom API Standards.
• Cloud Architecture.

Responsibilities

• Create business requirement documents covering functional and non-functional requirements based on workshops and interviews with client stakeholders.
• Review, propose, and develop solution architectures aligned with the proposed framework and designed to be scalable, reliable, and maintainable.
• Assess and recommend technologies, tools, and platforms for implementation to meet business requirements.
• Review technical solutions and develop integration strategies across technologies and systems to support seamless communication and data flow.
• Resolve complex technical challenges during build, deployment, and support, while promoting reusable frameworks and artifacts.
• Provide specialized insights to development teams and build collaborative relationships with clients and internal teams to support successful project execution.
• Identify risks in the system landscape, monitor system performance, and suggest optimization initiatives aligned with business requirements and long-term objectives.
• Establish and maintain a comprehensive knowledge base so vital information is recorded and readily available.
• Contribute architectural insights to proposals and RFPs.
• Provide architectural insights that strengthen solution proposals and support successful delivery.
• Align technical solutions with business goals and market trends.
• Proactively drive initiatives that support smooth project execution and project transitions.
• Build strong, productive relationships with clients and internal teams.
• Mentor others and foster a knowledge-sharing culture.

Benefits

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior