OSS Associate

Sedgwick • Telecommuter TN, TN

3d

About The Position

The OSS Associate provides administrative support to the claims department. The role reviews scanned documents for key data, researches and processes electronic mail, and modifies documents to correct claim and/or responsible-party information. The associate follows best practices and indexing protocols while maintaining service level agreements and meeting production goals. Additional duties may be assigned, including supporting the organization’s quality programs.

Requirements

• High school diploma or GED.
• One year of general office experience, or an equivalent combination of education and experience.
• Oral and written communication skills.
• PC literacy, including Microsoft Office products.
• Analytical and interpretive skills.
• Organizational skills.
• Interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Nice To Haves

• Claims experience preferred.

Responsibilities

• Review scanned documents for key data.
• Research and process electronic mail; modify documents to correct claim and/or responsible-party information.
• Adhere to best practices and follow indexing protocol.
• Maintain service level agreements and meet production goals.
• Perform other duties as assigned.
• Support the organization's quality program(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED