OSP Telecommunications Supervisor - Southern Command Center

State of Oregon•Central Point, OR

2d•Onsite

About The Position

The Oregon State Police in Central Oregon, Oregon is hiring for one (1) full-time, permanent OSP Telecommunications Supervisor position, at the Southern Command Center. Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position. If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact [email protected] and reference REQ-200116. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Requirements

Three years of increasingly responsible experience in communication and dispatch that included supervisory/lead work experience.
Possession of a certification through the Department of Public Safety and Standards as a Telecommunicator or ability to obtain certification within twelve (12) months from the date of employment.
Meet the employment standards for Telecommunicators pursuant to Rule 259-008-011.
Pass all applicable medical and psychological evaluations.
Pass all applicable background, credit and criminal history checks.

Nice To Haves

Demonstrated ability in management of public safety communication center workload and effective allocation of tasks.
Experience working one or more years as an Oregon State Police Telecommunicator.
Experience giving direction and disseminating information to both individuals and to staff collectively.
Demonstrated experience making critical decisions in a public safety environment.
Demonstrated ability to communicate effectively both verbally and in writing in a professional and articulate manner.

Responsibilities

Plan, organize, supervise, evaluate, and direct activities in support of daily emergency and non-emergency operations within the Command Center.
Administer and coordinate duties in support of the division.
Recruit and train new staff.
Manage complex operational scheduling.
Ensure staff compliance with handling of criminal justice information.
Create and maintain operating procedures.
Ensure optimal use of dispatch communications systems.
Ensure worksite emergency preparedness.
Supervise and coordinate staff engaged in taking and processing a high volume of calls for law enforcement and public safety assistance.
Act as the on-duty emergency manager for statewide public safety operations that involve a response by Oregon State Police as well as local, state and federal entities and partner agencies.
Conduct communication and liaison activities with those entities and agencies to coordinate law enforcement response statewide.
May help with call taking and dispatching during peak activity times.