About The Position

The OSGP Senior Clinical Coordinator is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification (medical and dental), benefit checks (medical and dental) appointment scheduling(clinic, office, operating room, pre procedure, hospital radiology), prior authorizations for office, clinic, operating room and procedure visits. Managed care PCC referrals. and a variety of administrative duties in support of department (such as coordination of physician OR blocks and clinic schedules, handling forms, phones, EPIC messaging, emails, making administrative appointments, faxing, mailings, letters, reports, order special equipment for OR or office procedures, etc.). Communication liaison between patients, primary care office, insurances, referring offices, etc.

Requirements

  • Experience in patient access coordination
  • Experience with front end customer service
  • Experience with patient registration
  • Experience with insurance/coverage verification (medical and dental)
  • Experience with benefit checks (medical and dental)
  • Experience with appointment scheduling
  • Experience with prior authorizations
  • Experience with managed care PCC referrals
  • Experience with administrative duties
  • Experience with EPIC messaging
  • Experience with communication liaison

Responsibilities

  • Coordinating all functions and activities related to patient access
  • Front end customer service
  • Patient registration
  • Insurance/coverage verification (medical and dental)
  • Benefit checks (medical and dental)
  • Appointment scheduling (clinic, office, operating room, pre procedure, hospital radiology)
  • Prior authorizations for office, clinic, operating room and procedure visits
  • Managed care PCC referrals
  • Coordinating physician OR blocks and clinic schedules
  • Handling forms, phones, EPIC messaging, emails
  • Making administrative appointments
  • Faxing, mailings, letters, reports
  • Ordering special equipment for OR or office procedures
  • Communication liaison between patients, primary care office, insurances, referring offices, etc.
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