OSD Specialist

Parts Town•Addison, IL

9h•Onsite

About The Position

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town likes to do things a little differently. They are looking for passionate people with fresh ideas from different backgrounds. Parts Town has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. They have also been voted by their Chicagoland team as a Chicago Tribune Top Workplace for the last four years. Parts Town is looking for individuals who are ready to roll up their sleeves, go above and beyond and put their ambition to work, all while having some fun.

Requirements

Reliable team player who is excited to build a career within the Parts Town Distribution Center.
Comfortable using computers and navigating multiple systems throughout the day.
Strong decision-making, problem-solving, and communication skills in English, both verbal and written.
Able to move around for long periods of time and consistently lift up to 40 lbs. unassisted.
Available to work Monday through Friday, 6:00 a.m.–2:30 p.m., with Saturdays as needed.

Nice To Haves

Microsoft Office, Outlook, and ERP experience such as SAP are a plus.

Responsibilities

Research, document, and resolve overages, shortages, damaged shipments, and part identification discrepancies for inbound inventory.
Update purchase orders, inventory records, handling notes, and internal systems to reflect accurate resolutions and inventory status.
Communicate with manufacturers, Purchasing, Accounting, Post PO, Receiving, Inventory, Kitting, and other internal teams to resolve discrepancies and prevent repeat issues.
Investigate root causes of OSD issues, including manufacturer errors, duplicate purchase orders, receiving errors, missing parcels, stock discrepancies, and part number changes.
Maintain OSD reports, reconcile information for Accounting, process manufacturer returns in SAP, and submit required loss notifications.
Support Distribution Center teams by answering daily receiving questions, assisting satellite fulfillment centers, documenting errors, and helping improve receiving and OSD processes.
Review and verify product information, including images, web details, handling instructions, stock counts, and floor-location OSDs once resolutions are complete.