Part-Time Orthotics & Medical Equipment Coordinator

InStride Foot & Ankle SpecialistsSupply, NC
$19 - $23Onsite

About The Position

This position will help manage the nonclinical aspects of getting patients their custom foot orthotics, braces/AFOs, diabetic shoes, and other medical equipment. It is a great position for someone highly organized, dependable, detail-oriented, proficient in navigating computer technology/EMR systems, and good at managing many moving pieces at once.

Requirements

  • Highly organized
  • Dependable
  • Detail-oriented
  • Proficient in navigating computer technology/EMR systems
  • Good at managing many moving pieces at once
  • Organized
  • Learns quickly
  • Follows through
  • Takes ownership of their work

Nice To Haves

  • Medical office or insurance experience
  • Experience in retail management, inventory, order fulfillment, pharmacy, dental or medical offices, insurance, scheduling, purchasing, or similar work

Responsibilities

  • Ordering and tracking orthotics, braces, shoes, and medical equipment as well as related surgical DME requirements.
  • Managing prior authorizations for custom equipment, imaging studies (MRI/CT), and surgical procedures.
  • Communicating with vendors and patients regarding insurance benefits, expected out-of-pocket costs, and financial consent.
  • Scheduling patients for appointments when products arrive, plus coordinating pre-op and postoperative visits.
  • Keeping paperwork and orders moving from start to finish while maintaining complete authorization records in the EMR.
  • Obtaining required clearances and external medical documentation for clinical staff review.
  • Utilizing standardized checklists to monitor denial trends, reduce errors, and ensure nothing gets forgotten or lost in the shuffle.
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