Orthopedic Technician

Boston Medical Center•Boston, MA

About The Position

The Orthopedic Technician provides administrative and patient-care support for orthopedic patients. Under the direction and supervision of the Operations Manager, the technician assists with applying and removing casts, splints, and braces; instructs patients in the use of crutches and traction; and follows hospital policies, procedures, protocols, and standards of practice. Administrative duties include gathering patient information for registration, scheduling appointments, verifying demographic information, and helping facilitate patient access to services. The position is in the Orthopedic Clinic and is scheduled full time, 40 hours per week, from 8:30 a.m. to 5:00 p.m. The role requires at least a high school education or GED, qualifying orthopedic or allied-health training, successful clinical competency testing, and at least two years of previous work experience. Experience with cast and traction setup is preferred. The position requires customer-service and communication skills, organizational ability, basic computer proficiency, confidentiality, and the ability to perform hands-on orthopedic tasks. The stated compensation range is $26.73–$35.27. The employer also describes benefits and other total-compensation offerings, including medical, dental, vision, and pharmacy benefits; Flexible Spending Accounts; 403(b) savings matches; earned-time cash out; paid time off; career advancement opportunities; and resources supporting employee and family wellbeing.

Requirements

Minimum high school education or GED.
Successful completion of an Orthopedic Technology program, a Medical Assistant program, military technical medic training, at least one year of allied-health coursework including anatomy and physiology, or at least one year of on-the-job training in orthopedic-related work.
Must pass clinical competency testing.
At least two years of previous work experience, in addition to the qualifying training requirement.
Ability to effectively speak, read, and write English.
Excellent customer-service skills and ability to communicate courteously and professionally with patients, the general public, staff, outside agencies, and other internal and external contacts.
Organizational skills to set priorities and efficiently complete assigned work.
Ability to accurately interpret and use basic medical terminology and abbreviations.
Ability to work independently and make decisions based on department policies and established procedures.
Basic computer proficiency, including the ability to access, enter, and interpret computerized data and information.
Ability to maintain strict confidentiality of sensitive information.
Hand dexterity, hearing, and visual acuity to respond to patients or provider directions, apply and remove casts and other orthopedic devices, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds.

Nice To Haves

Experience with cast and traction setup.

Responsibilities

Apply and remove casts, splints, and braces under the direction and supervision of the Operations Manager and in accordance with hospital policies, procedures, protocols, and standards of practice.
Instruct patients in the use of crutches and traction.
Gather patient information for registration.
Schedule appointments and verify demographic information.
Assist in facilitating patient access to services.
Adjust equipment and observe and describe patient observations.