MA, LPN, or EMT - Orthopedic Navigator

HealthPartners•Stillwater, MN

16h

About The Position

TRIA is hiring an EMT, LPN, or Medical Assistant (CMA) Navigator to join its orthopedic team. The Navigator is a multi-skilled healthcare professional who collaborates with physicians and other healthcare providers to optimize patients’ health, wellness, activity, and participation across ages and care settings. The role uses a broad range of patient-care, ancillary-service, and business-office skills while upholding customer-service and patient-care standards. The Navigator coordinates care for departmental patients and works across the enterprise to facilitate services determined by the physician in accordance with PNHS standards and policies. Depending on the Navigator’s credential and clinic assignment, duties may include appointment check-in, insurance verification, copayment collection, rooming, obtaining histories and evaluations, clinical procedures, medication preparation, postoperative management, wound care, casting, splinting, durable medical equipment fitting and application, triage, therapeutic intervention and rehabilitation, patient education before visits and procedures, real-time documentation or scribing of provider assessments and plans, patient-care management and communication, enterprise-wide care coordination, scheduling, paperwork coordination, and patient discharge. This is a 1.00 FTE position scheduled Monday through Friday during the day.

Requirements

For the LPN pathway: graduate from an accredited school of practical nursing and maintain a current Minnesota and Wisconsin practical nursing license.
For the MA pathway: graduate from a Medical Assisting program accredited by CAAHEP or ABHES.
For the EMT pathway: high school diploma or GED, graduation from an accredited EMT program, and a current Minnesota and Wisconsin EMT license.
Current BLS certification for health professionals through the American Heart Association or Red Cross; certification must be maintained. Online BLS certification is not accepted.
Strong clinical and human-relations skills.
Basic computer, keyboarding, and mouse skills.
Knowledge of age-related growth and development principles needed to provide appropriate service and ensure patient safety.
Ability to make autonomous patient-care decisions within scope of practice and established physician protocols.
Excellent interpersonal, listening, critical-thinking, and organizational skills.
Ability to collaborate as a team member to achieve strong outcomes.
Proficient use of athletic-training apparatus related to the area of expertise.
Ability to safely and effectively operate health-testing equipment, a personal computer, photocopier, printer, fax machine, and telephone.
Proficiency with word processing, electronic medical records, PACS radiology software, ECG, Dynamap, defibrillator, and orthopedic and sports-medicine tests, equipment, braces, and splinting.

Nice To Haves

For LPN candidates: one or more years of nursing experience, preferably in a related field of medicine.
For MA candidates: one or more years of experience, preferably in a related field of medicine.

Responsibilities

Coordinate care for patients in the department and facilitate physician-determined services across the enterprise.
Collaborate with physicians and other healthcare providers to support patients’ health, wellness, activity, and participation.
Provide patient-care and clinic support duties appropriate to the employee’s credential and scope of practice.
Perform clinic appointment check-in, insurance verification, copayment collection, and standard rooming as assigned.
Conduct histories and evaluations and perform clinical procedures within the applicable scope of practice.
Prepare medications and provide postoperative management, wound care, casting, splinting, and durable medical equipment fitting and application as assigned.
Provide triage, therapeutic intervention, rehabilitation, and education before visits and procedures as appropriate.
Document or scribe provider assessments and plans in real time.
Manage and communicate about patient care, coordinate services and paperwork, schedule appointments, and support patient discharge.
Uphold customer-service and patient-care standards and follow PNHS standards and policies.