Orthopedic Medical Appointment Scheduler

Reno Orthopedic Center•Reno, NV

1d•Onsite

About The Position

Reno Orthopedic Center (ROC) is seeking an enthusiastic and dedicated Medical Appointment Scheduler to provide scheduling assistance and administrative support to patients at their Main location. ROC is a physician-owned organization with a fully integrated musculoskeletal health campus, offering a forward-thinking environment focused on exceptional patient care and professional development. They have been a trusted name in musculoskeletal health in Northern Nevada for over 60 years and are continuously growing.

Requirements

High School Diploma/GED
Performing customer service duties
Using computer systems and applications, including entering data and typing

Nice To Haves

Experience scheduling medical appointments
Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations

Responsibilities

Serve as the initial point of contact for patients being referred by other healthcare facilities.
Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner.
Schedule various types of office visits.
Accurately enter patient demographic information in patients’ electronic medical records.
Maintain effective and prompt communication with patients.