Orthodontic Treatment Coordinator
About The Position
Kids Dental Place and Orthodontics in Van Nuys, CA are currently seeking an Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager. The role involves facilitating financial discussions with delinquent accounts, achieving patient conversion results, assisting with phone calls and patient check-out, and ensuring the smooth implementation of office processes such as scheduling, patient flow, and insurance verification. Additionally, the position requires maintaining a clean and presentable practice environment and participating in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.
Requirements
- Ability to multi-task and complete tasks correctly and on time.
- Knowledge of various insurance plans, manuals, exclusions, and limitations.
- Strong interpersonal skills and a friendly demeanor.
Nice To Haves
- Previous sales experience desired.
- Previous experience in a dental practice a plus.
- Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel.
- Bilingual a plus.
Responsibilities
- Establish a parent/patient relationship for proper communication regarding recommended treatment plans.
- Facilitate financial discussions with delinquent accounts.
- Achieve patient conversion results.
- Assist with phone calls and patient check-out.
- Understand, monitor, and ensure the smooth implementation of office processes, including scheduling, patient flow, and insurance verification.
- Ensure practice is clean and presentable to patients, including cleaning restrooms, patient lobby, mopping, vacuuming, and dusting.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.
Benefits
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
