Orthodontic Sales Treatment Coordinator

City Orthodontics & Pediatric Dentistry•Edmonton, AB

2d•Hybrid

About The Position

We are seeking a Full-Time Orthodontic Treatment Coordinator for progressive, state-of-the-art Orthodontic/Dental offices. This role requires approximately 32-40 hours per week. The ideal candidate will be self-motivated, organized, detail-oriented, caring, and compassionate, with the ability to connect with team members, parents, and patients. A positive attitude, professional commitment, and a friendly, outgoing demeanor within a team-oriented environment are essential.

Requirements

High School diploma
Must be computer proficient and learn new software easily (software used in our office are Ortho2 Edge and Curve Hero)
Ability to close deals and contracts
Ability to work with a large team
Be proactive
Ability to work in a fast paced environment
Ability to adapt to change and a growing practice
High level of organization and attention to detail
Excellent communication and customer service skills
Proficient in English
Willingness to be cross trained in other areas of the clinic
Must be willing to travel between different office locations

Nice To Haves

Previous experience in sales (asset)
Previous experience working in an orthodontic office or a dental office (preferred but not required)

Responsibilities

Taking diagnostic pictures
Explaining orthodontic treatment and appliances to patients and parents
Setting up financial contracts and payment plans
Address patient questions and concerns
Follow up with patients and insurance companies
Be proficient working with different insurance companies
Be well versed in our billing process and cost of procedures, treatments and consultations
Review Treatment Coordinator statistics and reports
Work in partnership with Financial Coordinator to close deals