Orthodontic Receptionist @ Main Street Orthodontics of Miami Lakes
About The Position
Main Street Orthodontics of Miami Lakes is looking for an Orthodontic Receptionist in Miami Lakes, FL to join their clinical team. This role involves providing a high level of patient care and satisfaction within a team-based environment. The practice prides itself on offering comprehensive, personalized care in a warm and welcoming setting, with a focus on patient comfort and advanced treatments for optimal oral health. This position is ideal for someone passionate about customer service, eager to learn, and interested in starting a career in the dental field. The receptionist will support staff and patients by answering phones, handling inquiries, scheduling appointments, and assisting with treatment plans through financial arrangements. Flexibility in handling requests and projects is also expected.
Requirements
- Exceptional customer service skills
- Experience answering telephone
Nice To Haves
- Experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO)
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Benefits
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
