Orthodontic Practice Manager - Birmingham Orthodontics

Rock Dental BrandsChelsea, AL
Hybrid

About The Position

Birmingham Orthodontics is seeking a "growth engineer" or office manager extraordinaire to lead and grow an orthodontic practice. The Clinic Manager is the foundation of Birmingham Orthodontics' success, serving as the front-line supervisor and business manager responsible for planning, organizing, directing, and coordinating the work and resources involved in running a service-oriented healthcare practice. The goal is to ensure the company vision is attained, values are upheld, and a dynamic environment is created. This position supports both the Chelsea and Greystone locations.

Requirements

  • Exceptional customer service experience.
  • Intermediate Google Suite proficiency, specifically Sheets & Documents.
  • 3-5 years Management Experience, preferably in a Dental or Medical clinic setting, especially in a multi-specialty office.

Nice To Haves

  • Dental office management experience, especially in a multi-specialty office, highly preferred.
  • Knowledge or use of an orthodontic practice management software.
  • CPR-BLS, RDA, or other related dental certifications.

Responsibilities

  • Provide day-to-day leadership to the practice.
  • Partner with Regional Manager to execute business objectives and provide insights on execution.
  • Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities.
  • Conduct audits of patient schedules, quality of data entry and patient information, consistency of patient consultations and financial presentations, internal referral process, and supply orders and utilization.
  • Assist front office team as needed in presenting post-exam consultations and financing options.
  • Partner with the Recruiting team to identify, select, and hire high performing candidates.
  • Perform team member development including training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
  • Create and manage weekly team member schedules and labor costs.

Benefits

  • Competitive pay and monthly bonus structure
  • Growth and advancement opportunities for leadership roles
  • Paid Time Off
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Short-term and Long-term Disability
  • Health Saving Account
  • Supplement Life Insurance for you or your dependents
  • Uniform and Shoe Stipend
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