Orthodontic Office Manager

Smilebliss - Marietta, GAMarietta, GA
Onsite

About The Position

As our Office Manager, you will serve as the Bliss Advisor, leading the team and overseeing daily operations to ensure consistent delivery of the Smilebliss mission: Affordability, a Blissful Experience, and Time Efficiency. You will drive practice performance, support team development, and ensure every patient interaction reflects the Smilebliss model. This role is both a leader and a coach, responsible for creating a positive, efficient, and patient-centered environment.

Requirements

  • Leadership or office management experience
  • Strong communication and organizational skills
  • Ability to work in a fast-paced environment
  • Alignment with Smilebliss mission and values

Nice To Haves

  • Dental or orthodontic experience preferred

Responsibilities

  • Ensure timely outreach, follow-up, and scheduling of all new leads
  • Support efficient consultations and encourage same-day treatment
  • Maintain a productive schedule and strong patient flow
  • Oversee daily office operations and ensure systems are followed consistently
  • Ensure accuracy in scheduling, contracts, and patient records
  • Support practice growth through strong scheduling, case acceptance, and efficiency
  • Lead, coach, and develop team members
  • Provide clear expectations, accountability, and ongoing support
  • Foster a positive, professional, and patient-focused culture
  • Ensure every patient has a welcoming, efficient, and confident experience
  • Support clear communication of treatment, affordability, and next steps
  • Address patient questions and concerns promptly and professionally
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