Orthodontic Front Desk / Patient Coordinator

Vitana Pediatric & Orthodontic Partners•Marlboro, NJ

2d•Onsite

About The Position

We are seeking a friendly, organized, and technology-minded team member to join our high-tech, high-touch orthodontic practice as an Orthodontic Front Desk & Patient Coordinator with a DentalMonitoring focus. This role combines exceptional front-office customer service with responsibility for supporting our DentalMonitoring workflows and patient engagement. The ideal candidate is a confident communicator who enjoys working with patients and families, learns technology quickly, and takes ownership of important administrative and digital responsibilities. The Patient Coordinator will serve as the primary point person for day-to-day DM workflow management, including dashboard monitoring, patient communication, scan follow-up, onboarding, and coordination with the clinical team. This individual will help ensure that patients feel supported both inside and between office visits while helping the practice deliver efficient, high-quality orthodontic care.

Requirements

High school diploma or equivalent required.
Strong written and verbal communication skills.
Comfortable learning new technology, software, dashboards, and digital communication platforms.
Highly organized, proactive, dependable, and committed to helping provide an exceptional patient experience.

Nice To Haves

College education in a relevant field preferred, but not required.
Previous dental, orthodontic, healthcare, or customer service experience preferred.
Previous DentalMonitoring experience is a plus but not required.

Responsibilities

Serve as the primary point person for day-to-day DM workflow management, including dashboard monitoring, patient communication, scan follow-up, onboarding, and coordination with the clinical team.
Ensure patients feel supported both inside and between office visits.
Help the practice deliver efficient, high-quality orthodontic care.