Orthodontic Assistant

Reynolds Orthodontics•Novi, MI

About The Position

The Orthodontic Assistant is a pivotal supporting role for the doctor team at Reynolds Orthodontics. The assistant works with doctors and patients and is expected to contribute positively and professionally to the team. The role includes supporting patient care, educating patients about orthodontic treatment, and helping maintain accurate records and a clean, organized clinical environment. The position requires knowledge of orthodontics and related appliances and equipment, strong communication and organizational skills, attention to detail, adaptability, dependability, and a commitment to patient service and confidentiality. A high school diploma, GED, or equivalent is required; 1–3 years of relevant experience is preferred.

Requirements

  • High school diploma, GED, or equivalent.
  • Knowledge of orthodontics, associated treatment appliances, and equipment.
  • Ability to communicate techniques used in the orthodontic field effectively.
  • Excellent written and oral communication skills.
  • Compassion and a high level of service for patients, parents, and staff.
  • Integrity and ability to handle confidential information and protect patient confidentiality.
  • Dependability and reliability in attending scheduled work.
  • Attention to detail; ability to stay organized and follow instructions.
  • Professional manner and appearance.
  • Computer skills, including Microsoft Office and web browsers.

Nice To Haves

  • 1–3 years of relevant experience preferred.
  • Action-oriented, takes initiative, and adapts flexibly to a changing environment.

Responsibilities

  • Build trusting rapport with patients and provide a high level of customer service.
  • Educate patients about orthodontic care and treatment practices.
  • Assist chairside with patient care, including placing and removing orthodontic appliances.
  • Take X-rays and pictures and fabricate retainers.
  • Maintain patient charts and accurately transcribe doctor notes.
  • Stock and organize patient rooms; clean, sterilize, and prepare equipment.
  • Receive coaching and training from doctors to develop skills.
  • Perform other duties as required.

Benefits

  • Monthly bonus opportunities.
  • Medical/Rx coverage.
  • Dental coverage.
  • Vision coverage.
  • 401(k) retirement plan with a percentage match.
  • Flexible spending accounts.
  • Health savings accounts.
  • Employee assistance program.
  • Other benefit options.
  • Benefit-eligible new hires may enroll in coverage effective on their first day of employment.
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