About The Position

Carlson Orthodontics is a full-service, forward-thinking orthodontic practice dedicated to patient-centered care. We focus on creating a positive, personalized experience for every patient and their family, in addition to delivering exceptional orthodontic treatment. The practice has received numerous awards recognizing its commitment to outstanding customer satisfaction, strong reputation, and high-quality service, including BusinessRate BEST of 2026, Duluth CommunityVotes Platinum award for Best Orthodontist in 2025 and 2024, and Duluth News Tribune’s Best of the Best awards for Best Customer Service, Best Small Company to Work For, Best Workplace Culture, and Best Dental from 2019-2023, as well as Best Dentist and Best Customer Service in 2018.

Requirements

  • LDA or RDH with licensure in MN
  • Compassionate about helping others
  • Excellent people skills
  • Enthusiasm
  • Positive, high energy, dependable, marketing and referral minded, articulate and focused individual
  • Exceptional customer service skills
  • Computer literacy
  • Works independently
  • Anticipates team and doctor needs
  • Intelligent
  • Humorous
  • Detail oriented
  • Confident
  • Calm
  • Accurate
  • Fast
  • Receives and uses constructive criticism to their advantage
  • Remains focused under pressure
  • Loves life
  • Loves to laugh
  • Eager to learn
  • Learns quickly
  • Respectful to fellow team members, patients, and the Doctor
  • Genuinely nice and kind

Nice To Haves

  • No dental experience necessary, we offer extensive training for this position
  • Will provide training for new graduates and/or candidates moving from another dental office setting with limited orthodontic experience

Responsibilities

  • Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
  • Educate the patients on orthodontic care and treatment practices
  • Work chairside with patient care including assisting in placing and removing orthodontic appliances
  • Maintain patients’ charts and transcribe the doctor notes accurately
  • Keep units stocked and organized as well as clean and sterilized
  • Greet and seat patients
  • Prepare and maintain dental instruments, supplies and equipment
  • Take digital photos and x-rays
  • Take impressions for retainers, study models and appliances
  • Take intraoral scans for Invisalign, retainers and appliances
  • Prepare teeth for bonding and assist Doctor
  • Communicate instructions to patients and parents
  • Encourage, educate, and motivate patients to follow doctor’s recommendations
  • Be receptive to coaching and training from doctors and lead to better develop skillset
  • Maintenance of sterilization area, solutions, and equipment
  • OSHA management
  • Follow the dental office infection control plan to meet OSHA, CDC, and local standards
  • Other duties as required

Benefits

  • Excellent monthly and annual team bonuses
  • Medical
  • Dental
  • Vision
  • Pet insurance
  • Basic life insurance
  • Supplemental life insurance
  • AD&D
  • Long term disability
  • Short term disability
  • 401k
  • FSA
  • HSA
  • Bereavement pay
  • Holiday pay
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