Orthodontic Assistant Manager - Smile for Kids
About The Position
We are seeking an experienced Orthodontic Treatment Coordinator / Manager to work closely with our Doctor and support clinical and operational excellence across multiple orthodontic locations. This role is highly visible and patient-facing, combining treatment coordination, case conversion, scheduling oversight, and financial coordination. The ideal candidate will have a strong orthodontic background, preferably with hands-on assisting experience, and the ability to lead, organize, and convert treatment plans into active cases. This position will travel alongside Dr. Sharma between locations and act as a key extension of her care team.
Requirements
- Previous experience as an Orthodontic Treatment Coordinator required
- Someone who can confidently represent the practice
- A natural relationship-builder who excels at case conversion
- A leader who can support and guide team members
- A proactive, detail-oriented professional who thrives in a fast-paced environment
- Strong understanding of orthodontic treatment planning and case presentation
- Experience with contracts, financials, and payment arrangements
- Excellent communication and patient education skills
- Strong organizational and leadership abilities
- Comfortable traveling between multiple locations
- Professional, confident, and patient-centered demeanor
Nice To Haves
- Orthodontic assisting experience strongly preferred (hands-on capability)
Responsibilities
- Shadow and work directly with the Doctor across multiple practice locations
- Travel with the provider as needed between offices (Cumming, Norcross, Decatur)
- Serve as a clinical and operational liaison between the doctor, team, and patients
- Present orthodontic treatment plans to patients and families
- Convert treatment plans into accepted cases through education, confidence, and trust
- Review treatment options, timelines, and expectations with patients
- Coordinate contracts, financial agreements, and payment plans
- Ensure all documentation is accurate and completed prior to treatment start
- Oversee provider and team scheduling to maximize efficiency and productivity
- Coordinate patient scheduling to support treatment flow and case starts
- Work closely with front office and clinical teams to ensure smooth daily operations
- Review insurance benefits related to orthodontic treatment
- Discuss financial arrangements clearly and professionally with patients
- Ensure compliance with practice policies and procedures
- Track case acceptance and production metrics
- Assist chairside when required, leveraging orthodontic assisting experience
- Support clinical team during busy periods or provider transitions
- Maintain knowledge of orthodontic procedures and workflows
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
