Ortho Patient Coordinator

Dental Health Associates of Madison•Madison, WI

16h•Onsite

About The Position

Dental Health Associates (DHA) in Madison, WI is seeking a full-time Ortho Patient Coordinator to join their team. As a doctor-owned and locally led practice, DHA values people over quotas and fosters a culture where staff contributions are recognized and supported. This role is crucial for creating a welcoming environment and supporting daily clinic operations. The position offers a fulfilling career where you can make a real difference in patients' lives within a collaborative environment that prioritizes teamwork, exceptional patient care, and professional growth.

Requirements

High school diploma or equivalent.
A genuine passion for delivering top-notch patient care.
Strong communication and interpersonal skills with a friendly and professional demeanor.
Detail-oriented, organized, and reliable team player with a strong work ethic.
Ability to multitask and thrive in a fast-paced environment.
Ability to commute to Madison, WI 53717.

Responsibilities

Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
Maintain accurate and confidential patient records, adhering to compliance standards.
Collaborate with the orthodontic team to ensure seamless communication and outstanding patient care.
Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.