Ors Specialist 1/2/3/4
About The Position
Office of Unemployment Insurance Division: Benefits Analysis Team (BAT) Location: East Baton Rouge Parish Multiple job vacancies will be filled from this job posting! Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone. OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.
Requirements
- Three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR Six years of full-time experience in any field; OR A bachelor’s degree.
- Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.
- The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Nice To Haves
- Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
- Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
- Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Responsibilities
- Reviews claimant and employer correspondence for various unemployment claim types; conducts fact-finding, interprets unemployment insurance laws, and issues monetary and non-monetary determinations while ensuring compliance with federal and internal performance standards.
- Prepares and submits daily production and missed production reports in a timely manner.
- Attends meetings and completes all required trainings provided by Louisiana Civil Service, LWC, and BAT.
- Performs phone duties and other assigned responsibilities as directed by management.
Benefits
- Auxiliary aids and services are available upon request to individuals with disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
