Orientation Specialist

U.S. Xpress • Dallas, TX

1d • Onsite

About The Position

This role provides support to the Driver Experience, Driver Development, Driver Qualification, and HR teams in on-boarding new drivers across multiple terminals. The Orientation Specialist is responsible for assisting with all orientation documentation for Safety and Human Resources.

Requirements

• High school, GED or equivalent experience required
• DOT knowledge of driver requirements preferred
• Good organization and communication skills required
• Knowledge of Excel, Paperless System, and AS 400 preferred
• Ability to scan and use copy machine preferred

Nice To Haves

• College preferred
• Experience in the transportation industry preferred

Responsibilities

• Efficiently and effectively process drivers attending orientation.
• Verify and scan all information on driver’s licenses, permanent residence cards, and social security cards.
• Clip all documents to driver files.
• Assist Medical, PST, and EFA technicians on site by coordinating/communicating information to drivers.
• Assist drivers with correcting information on paperless applications and orientation documentation and resubmitting the applications for verification.
• Assist Onboarding Compliance Specialists in obtaining additional safety documentation and information on driver applications.
• Assist Human Resources and driver by reviewing tax forms, W-4, HR audits, and I-9.
• Complete and review all other driver documentation in orientation.
• Review Driver Medical Cards and Physicals and organize for driver to carry in the truck.
• Travel and provide remote assistance to other terminals, as needed, to support personnel shortages.
• Provide support for driver on-boarding activities that occur during non-traditional workdays/hours.
• Communicate orientation schedules and anticipated driver volumes to our third-party providers who play a role in the on-site orientation process (i.e.: DOT physicals, drug testing, physical standards testing, EFA, etc.).
• Responsible for addressing questions about drivers going through pending qualification or disqualification processes.
• Communicate travel arrangements for drivers who are disqualified and/or are hired from pending qualification status.
• Assist walk-in applicants and return-to-work employees.
• Performs other duties as assigned.

Benefits

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED