Organized Play Operations Coordinator

Pow Interactive Holdings Corp• WA, US, WA

48d•$55,000 - $75,000•Hybrid

About The Position

We are a fast-growing publisher dedicated to bringing the world's best IPs to the tabletop, since 2006. From My Hero Academia and Godzilla to Star Trek and Street Fighter, our UniVersus platform has built a reputation for blending deep tactical gameplay with fan-favorite universes across multiple licenses at once. Riftbound (the League of Legends TCG), launched in October 2025, has become the newest driver of that growth. 2027 raises the bar again, with Invincible, Hellboy, Critical Role, Warhammer 40,000, JoJo's Bizarre Adventure, and Persona 5 joining the UniVersus lineup. We are looking for builders, people ready to disrupt the TCG market with creativity, agility, and precision. We don't just sell games; we build ecosystems where players and fans thrive.

Requirements

Relentlessly Organised: You run a dozen parallel deadlines, made by our Project managers, across multiple time zones without losing a single one. Checklists, trackers and follow-up reminders are second nature to you.
Detail-Obsessed: A wrong shipping address, a missing signature or an unbooked room becomes a very visible problem on event day. You catch those things before anyone else notices them.
A Natural Follow-Upper: You chase politely and persistently. You are comfortable pushing vendors, partners and internal colleagues to hit dates, without ever burning the relationship.
Calm Under Event Pressure: Live events break plans. When something falls through 48 hours before doors open, you rebuild the solution instead of escalating the panic.
Autonomous & Trustworthy: You work across distributed teams with minimal supervision, you handle sensitive contractual and financial information with discretion, and you say clearly when something is off track.
Native or fluent English (C1/C2) is mandatory.

Nice To Haves

2+ years in event operations, event coordination, logistics, or a similar operational support role. Experience supporting large-scale live events is a strong plus.
Strong Microsoft and Google Suite skills, with a focus on spreadsheet management. Comfortable with project tracking tools, and a proven ability to build and maintain clean documentation and trackers.
Hands-on experience with purchase orders, invoices, vendor paperwork and budget tracking. You are not intimidated by finance processes.
Additional languages are a plus given the multi-region scope of the role.
A personal interest in Pop Culture, Video Games, or Entertainment is a plus. It helps you understand the passion of our players.
Willingness to attend roughly one major event per quarter, including weekends, anywhere in the world.

Responsibilities

Prepare and maintain the operational foundation of every event on our global calendar (ship sheets, hotel bookings, venue files, and the pre-event readiness checklist).
Handle the day-to-day coordination with our venue and event partners, driving the practical steps forward: requirements, availability, paperwork, timelines and follow-up.
Coordinate internal staffing and crew logistics for our premier events (travel, accommodation, on-site scheduling and paperwork).
Maintain the single source of truth for Organized Play contracts (broadcast, talent, cosplayers, venues, etc). Collect signatures, track expiry and renewal dates, process invoices, and act as the operational interface with our Legal and Finance teams.
Own the physical journey of prizing to every event worldwide: shipment planning, deadlines, tracking and inventory follow-up, working hand in hand with our Prizing & Promo Manager, who sets the prizing strategy.
Raise purchase orders, track event spend against budget, flag overruns early, and deliver regular reporting to the Sr. Premier Play Manager, who owns budget decisions.
Keep our Organized Play operations records clean and findable (folder structure, naming, versioning and archiving of ship sheets, contracts, invoices and event data).