Storage + Organization: Organizational Product Manager

JLL•Beaverton, OR

10d•Hybrid

About The Position

JLL is seeking an Organizational Product Manager for their Storage + Organization (S+O) team. This role will support the development and implementation of a global product storage strategy to ensure contractual obligations are met. The position involves managing over 25,000 square feet of storage space, focusing on product movement and organization flow. The OPM will act as a liaison between key stakeholders inside and outside of S+O and will assist in the ongoing evolution and expansion of the S+O program. The role is primarily onsite, with the possibility of one remote day per week. It can be physically active, requiring standing for extended periods and lifting up to 50lbs daily.

Requirements

Comprehensive understanding of Lean/5S.
Proficiency in Microsoft applications (PowerPoint, Excel, Word, Outlook) as well as Smartsheet.
Outstanding spatial, organizational and time management skills and the ability to translate business requirements into space solutions.
Exemplify behaviors that align with teamwork, excellence, and ethics.
Exceptional self-awareness and able to apply it in productive ways.
Team player who exhibits flexibility and a positive attitude in the face of constant change.
Ability to take thoughtful, decisive action and follow through on commitments.
Exhibits professionalism with excellent customer service, interpersonal and communication skills.
Proven ability to adapt quickly and operate effectively and patiently in a fast-paced, constantly shifting environment.
Discerns client needs quickly and determines highest priority -- focusing on the highest impact, greatest value activities.
Dedicated to exceeding client expectations while ensuring compliance and excellence in service delivery are achieved.
Proactive and eager to take the initiative, while also able to receive and act upon direction from leadership and adhere to standard team practices.
Experience with process development, management, overseeing and directing the work of others.
Strong conflict resolution skills.

Nice To Haves

Previous S+O experience preferred.

Responsibilities

Exhibit complete alignment with the mission, vision, and values of S+O, setting an example and enforcing core values, connection agreements, goals, and professional standards.
Ensure adherence to S+O safety standards to maintain a safe working environment.
Establish a trusted advisor/partner relationship with clients and key partner counterparts as a subject-matter expert for storage and organization.
Initiate client outreach to promote S+O support services.
Conduct consultations with the business unit to strategically align client initiatives with S+O best practices and lean principles.
Perform capacity/utilization studies as required to optimize storage and organization strategies.
Report on activities and deliver presentations on team performance to all levels of leadership within S+O and the client business.
Manage and ensure Organizational Project Coordinators (OPC) and Organizational Project Associates (OPA) have the guidance and support they need to execute organizational strategies and assist client teams.
Spearhead key storage challenges and opportunities by developing a comprehensive storage strategy based on each client’s unique needs.
Manage schedules, lead sessions, oversee multiple sessions (6+ sessions per week), and/or provide hands-on assistance and support to the S+O team when needed.
Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.
Identify and promptly escalate opportunities and challenges to S+O’s Senior OPMs, Leadership team and operations.
Provide quality control for documentation and key metrics to ensure accuracy and data integrity.
Possess in-depth knowledge of existing S+O policies, procedures, and best practices, and actively train team members on these guidelines.
Actively participate and engage in key meetings.
Undertake additional duties and initiatives as assigned, displaying adaptability and flexibility.