Organizational Ombuds Consultant (Independent Contractor - 1099)

Madison College • Madison, WI

7d • Hybrid

About The Position

Madison College is seeking experienced independent professionals to establish a pool of Organizational Ombuds Consultants who will provide confidential, impartial, informal, and independent conflict resolution and consultation services to Madison College employees. These consultants are not employees of Madison College and do not report within the college's organizational structure. They operate as independent contractors and provide an external, neutral resource available to employees seeking assistance with workplace concerns, conflict resolution, communication challenges, organizational issues, and professional relationships. The Organizational Ombuds Consultant provides employees with a confidential place to discuss concerns, explore options, navigate difficult workplace situations, and strengthen professional relationships through informal resolution processes. Consultants will provide services on an as-needed basis and invoice the College monthly for approved services rendered.

Requirements

• Current professional licensure as one of the following: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist, Attorney (J.D.) with Alternative Dispute Resolution experience, or other equivalent professional credentials demonstrating expertise in workplace conflict resolution.
• A minimum of five years of professional experience in one or more of the following: Organizational Ombuds practice, Workplace conflict management, Mediation, Arbitration, Restorative Practices, Conflict coaching, Organizational consulting, Employee relations, Higher education administration, Organizational development.

Nice To Haves

• International Ombuds Association Foundations Certificate
• Certified Organizational Ombuds Practitioner (CO-OP®)
• Professional mediation certification
• Restorative Practices certification
• Arbitration certification
• Trauma-informed conflict resolution training
• Experience serving colleges, universities, healthcare organizations, government agencies, or large nonprofit organizations.

Responsibilities

• Meet confidentially with employees to discuss workplace concerns.
• Provide conflict coaching and communication coaching.
• Help employees understand college policies, procedures, and available resources.
• Refer employees to appropriate formal college processes when appropriate.
• Identify systemic trends while protecting the confidentiality of individual visitors.
• Provide an annual aggregate report of non-identifying themes and recommendations.

What This Job Offers

• Education Level: No Education Listed