Organizational Effectiveness Specialist

Kroger•Cincinnati, OH

16h

About The Position

Responsible for the planning, design, and development of activation and sustainment strategies. The Organizational Effectiveness Specialist plays a key role in supporting the design, enablement and execution of high-impact strategies and initiatives to drive adoption, engagement, tracking/reporting, and sustainment of strategic shifts across the enterprise. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED
3+ years of experience in strategy execution, transformation management, organizational change management, organizational effectiveness, organizational development, or management consulting
Experience supporting change enablement within fast-faced, matrixed organization
Expertise in change management and organizational effectiveness methodologies and frameworks, digital tools and platforms
Strong leadership, analytical and strategic thinking skills
Excellent oral and written communication skills
Demonstrated time management and project management skills with ability to adapt to changing priorities and workload
Ability to work collaboratively in cross-functional teams

Nice To Haves

Bachelor’s degree in industrial/organizational psychology, organizational leadership, human resources, or related fields
PROSCI Certification, Six Sigma Certification
Experience leading large cross-functional strategic change initiatives
Experience with business transformation initiatives

Responsibilities

Support change management strategy activation planning, change impacts, and communication strategy.
Provide advice and guidance to senior leaders and business owners on best change management approaches.
Conducts change impact analysis and heat mapping to understand impacts and potential risks.
Lead audience analysis, stakeholder analysis, and champion change communities and engagement.
Support change management training sessions and workshops; inclusive of the development of training materials and job aids, and tracking attendance and feedback from training sessions.
Conduct surveys to assess readiness and adoption, monitor feedback channels for signs of resistance or confusion and escalate as appropriate.
Identify resistance and performance gaps and work to develop corrective actions.
Maintain change management documentation and repositories.
Gather and analyze data related to adoption, engagement, and program success to help diagnose opportunities, recommend solutions, and provide consistent updates to program team and key stakeholders.
Support business functions in closing capability gaps by driving interventions, partnering with key leaders, and creating adoption strategies.
Travel 10% to field and business locations.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.