Organizational Change Manager (TEMPORARY PROJECT)

TBC Corporation•Palm Beach Gardens, FL

About The Position

The Sr Manager, Change Management will support TBC’s upcoming Enterprise Resource Planning (ERP) implementation. This role will utilize proven Change Management tools and methodologies to drive organizational change, ensure adoption, and support employees through the transition. This position requires a dynamic and experienced individual to both facilitate successful change implementation and foster increased capabilities within the organization. Reporting directly to the Chief Human Resources Officer, and working closely with the ERP Project Leader, this strategic role partners closely with business leaders and the organizational development department to initiate and implement successful change.

Requirements

Proven experience in OCM for large-scale technology projects.
Minimum of 8 years of relevant work experience with a minimum of 3 years’ experience in leading change initiatives within a global organization.
Bachelor’s Degree in, Human Resources Management, Organizational Development, Learning Design, Technology & instruction, Business Administration or related field required.
Excellent communication and stakeholder management skills.
Strong executive presence and excellent written and oral communication, consultation and facilitation skills.
Self-motivated with strong bias for action and an ability to establish expectations and drive accountability with more senior leaders.
Demonstrated critical thinking skills and ability to balance tactical and strategic-thinking and execution.
Ability to partner and build credibility and relationships at all levels of the organization to drive accountability and change adoption.
Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.

Nice To Haves

Change Management certification (Prosci Change Management, ACMP, or PMP) a plus.
Masters /MBA preferred
Experience in instructional design and content development
Familiarity with ERP systems (Oracle preferred) is a plus.
Bilingual in English and Spanish preferred

Responsibilities

Serve as Change Management subject matter expert, developing and executing a comprehensive change management strategy for ERP implementation.
Assess organizational change readiness and create strategy to prepare enterprise for large scale change.
Support and contribute to the documentation of "as is" and "to be" processes, documenting opportunities for change management activities
Strategically partner with key stakeholders to assess and diagnose organizational change needs and develop solutions to address.
Identify potential change adoption risks and develop mitigation strategies and employee engagement strategies.
Partner with Communications team to execute change communication plan(s).
Partner with Manager, Technical Training and stakeholders to identify training needs and materials to support end-user adoption.
Collaborate with project teams to align change activities with project milestones.
Establish metrics to measure change adoption and execute post change assessment.
Build and maintain dashboards for key metrics, regularly reporting progress to leadership
Establish feedback mechanisms to capture end-user input to integrate into change plans.
Carry out specified project activities within defined time and quality parameters and ensuring adherence to the prescribed project management methodology.
Establish and execute an accountability process for stakeholders, including commitment, engagement, participation, and knowledge/learning transfer.
Conduct appropriate research and benchmarking and make recommendations for shifts in strategy, approach/methodology and tools, as necessary.
Other duties as assigned.